Welcome to Troop Themes Support & Knowledge Base

New to Shopify?

If you are setting up a store for the first time, start with the Shopify Help Center to learn how the admin, products, and checkout work. This site is for Troop theme settings, sections, and theme-specific limits, not Shopify checkout, payments, or inventory.

New to your theme?

Choose your theme. Each guide walks through the settings and sections that will get you started and help you get the most from your storefront.

• Blockshop Radiance Stone Valla
• MakerMaker BloomBloom
• Emerge Elements Cafe
• Beyond Fleur

Find answers about your theme on this site

Most questions are one of: a Theme settings path, a section choice, Shopify admin data, or an app.

• Troubleshooting: If something used to work and no longer does, see Troubleshooting first (isolate apps vs theme, then topic-specific guides).
• FAQs: Short answers on compatibility, metafields, performance, and common tasks. Browse the FAQs.
• Apps: Apps add functionality but often need to be reinstalled after a theme update. Before you rely on one, read using apps with themes.
• Updates: Store themes do not auto-update. You install updates yourself when you are ready. You are entitled to free updates for your purchase. See how to update your theme for the process and tips.
• Licensing: Themes are licensed for one store only. You may not transfer or resell a theme to another store. See Understanding unlicensed themes for Troop licensing, transfers, and related steps. Legal wording is in Shopify’s Terms of Service (Theme Store section).
• Guide: Theme settings, sections, products, imagery, marketing, and related how-tos. Open the Guide tab in the navigation.

Still stuck? Submit a support ticket. We reply Monday–Friday and aim to respond within 24 hours.